Shopping at the neighborhood grocery's deli can be a good thing as to time, cost and flavor. If I can take an item and enhance its flavor with gravies or sauces or some noodles or vegetables, I will choose the deli item at least once a week. I've been doing that since I've had to do my own cooking again for the past twenty-five years. I've gotten pretty good at it, I might add.
I'm geographically in the middle of four Kroger stores that I like to shop. They all are laid out a bit differently, too. Don't you just hate that when you go into a chain and the layout is backwards to the one you shop at the most? Well, that should be your first clue that the store really doesn't give a hoot that you like them or not. The old numbers game has already indicated that they are going to get so much business from a location when they sign the lease. So, I really don't care about letting them know that they are not being very customer friendly when they are not.
The manager at my Kroger's last year said to me in the isle of the very store he managed that "Kroger's have given him two million dollars and said, 'now go [screw] the store up.'" And, yelp! He did just that. Every since that conversation, I have noted a big change at Kroger's. First, like all others in the industry, their prices started going up. Two, they put in a new brand in between the name brands and the Kroger band products. My 50 calorie per slice smoked ham is now gone. My 50 calorie per slice wheat bread is now gone. My taste buds are screaming to my head, "don't buy this garbage again". The new brand has higher caloric counts, too! A noted higher caloric count.
In Kroger's defense, I do like their electronic coupons and free Fridays that they email me weekly The savings do add up. Once you learn the system and how it works, you just have to watch the receipt at check out to make sure that it records the savings and deducts from your total. I can do that.
Now, however, comes the part where Kroger's did me wrong. I don't lie and I take offense to others that do. It's just as easy to tell the truth in the beginning. Sometimes, it hurts. Sometimes, it feels it feels good, but in the end, it is just as easy to tell the truth. So, when a manager starts his spiel about,"we get all our chicken from one vendor," or, I used to manage 23 stores in the region and I can tell you this....."
I've been there. I've heard the line before. And as they say here in Texas, "This ain't my first rodeo, either." What I'm referring to is the size, the rubberness, the unappealing look, the over cooked pieces of hot chicken in the Deli at my Kroger's. But mostly, it's the size of the pieces that have shrunk like a pair of Levi jeans! I've gotten hot deli chicken pieces at all four of my geographical locations. The one to the north of me, the one to the east, the one to the south and the one farther west than mine, which is west of me as one of the geographical four.
Yes, as a consumer, I have complained to the tall manager that is usually in the store when I shop. There is another manager that I see who is a little rotund and almost as regularly in the store as the tall one. In fact, I have walked both of these managers over to the deli counter and pointed out to them my issue with the chicken. The tall one now, when he sees me just grins, waves and that's it. The rotund one gave me the line about the 23 stores Yesterday, he gave me the line about the vendor is the same for all the deli chicken.
After I left the store, I drove over to one of the other geographical location stores. I went in to the deli and low and behold ( I saw the light) the chicken pieces were stacked up like a mountain and it just said to me...... "come on and start shopping my store". And so I did. But not before I got a picture of the big, juicy and plump deep fried chicken breast! As a bonus.....the price was lower for the two pieces at this Kroger than at my own Kroger that is driving their deli customers away.
No, excuses, the picture is a bit dark.
21/11/2014. Updated dropped characters in piece.
I'm geographically in the middle of four Kroger stores that I like to shop. They all are laid out a bit differently, too. Don't you just hate that when you go into a chain and the layout is backwards to the one you shop at the most? Well, that should be your first clue that the store really doesn't give a hoot that you like them or not. The old numbers game has already indicated that they are going to get so much business from a location when they sign the lease. So, I really don't care about letting them know that they are not being very customer friendly when they are not.
The manager at my Kroger's last year said to me in the isle of the very store he managed that "Kroger's have given him two million dollars and said, 'now go [screw] the store up.'" And, yelp! He did just that. Every since that conversation, I have noted a big change at Kroger's. First, like all others in the industry, their prices started going up. Two, they put in a new brand in between the name brands and the Kroger band products. My 50 calorie per slice smoked ham is now gone. My 50 calorie per slice wheat bread is now gone. My taste buds are screaming to my head, "don't buy this garbage again". The new brand has higher caloric counts, too! A noted higher caloric count.
In Kroger's defense, I do like their electronic coupons and free Fridays that they email me weekly The savings do add up. Once you learn the system and how it works, you just have to watch the receipt at check out to make sure that it records the savings and deducts from your total. I can do that.
Now, however, comes the part where Kroger's did me wrong. I don't lie and I take offense to others that do. It's just as easy to tell the truth in the beginning. Sometimes, it hurts. Sometimes, it feels it feels good, but in the end, it is just as easy to tell the truth. So, when a manager starts his spiel about,"we get all our chicken from one vendor," or, I used to manage 23 stores in the region and I can tell you this....."
I've been there. I've heard the line before. And as they say here in Texas, "This ain't my first rodeo, either." What I'm referring to is the size, the rubberness, the unappealing look, the over cooked pieces of hot chicken in the Deli at my Kroger's. But mostly, it's the size of the pieces that have shrunk like a pair of Levi jeans! I've gotten hot deli chicken pieces at all four of my geographical locations. The one to the north of me, the one to the east, the one to the south and the one farther west than mine, which is west of me as one of the geographical four.
Yes, as a consumer, I have complained to the tall manager that is usually in the store when I shop. There is another manager that I see who is a little rotund and almost as regularly in the store as the tall one. In fact, I have walked both of these managers over to the deli counter and pointed out to them my issue with the chicken. The tall one now, when he sees me just grins, waves and that's it. The rotund one gave me the line about the 23 stores Yesterday, he gave me the line about the vendor is the same for all the deli chicken.
After I left the store, I drove over to one of the other geographical location stores. I went in to the deli and low and behold ( I saw the light) the chicken pieces were stacked up like a mountain and it just said to me...... "come on and start shopping my store". And so I did. But not before I got a picture of the big, juicy and plump deep fried chicken breast! As a bonus.....the price was lower for the two pieces at this Kroger than at my own Kroger that is driving their deli customers away.
No, excuses, the picture is a bit dark.
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| Hot Deli Chicken Pieces |
21/11/2014. Updated dropped characters in piece.
